Updated: Jan 21
Opternative provides healthcare services, including Prescription Services, through the use of the internet, mobile browser applications, and other interactive electronic communication technologies. Your Opternative healthcare professional will be licensed to practice in his/her specialty in the State or territory where you are located, but the professional will be performing all examinations and evaluations remotely through the use of these electronic technologies. In your State, Opternative's services may be considered telehealth or telemedicine. Opternative reserves the right to deny services to anyone in its sole discretion, except as prohibited by law.
You may have see their Youtube video!
This is NOT FOR ALL PRESCRIPTIONS, Please see Eligibility details below!
In order to qualify for Prescription Services, the following must be true:
You are eighteen (18) to fifty-five (55) years of age.
You meet our medical criteria and not have a history of diabetes, hypertension, glaucoma, cataracts, retinal detachment, brain injuries, neurological issues; symptoms of acute eye pain; or flashes and floaters in your eyes.
You are currently located in a State or territory where we provide services.
You are able to follow text or audio instructions; stand and physically move forward or backward from your computer screen; and cover one eye while operating a web-enabled phone.
Your refractive error (as described in Service Acceptance Section), if any, falls into the following categories:
Myopic with spherical power between "-0.25 and -10.00"
Hyperopic with spherical power between "+0.25 and +3.50"
Astigmatic with cylinder power between Cyl "-0.25 and -3.00"
Presbyopic with ADD power between "+0.25 and +4.00"
In addition to the above requirements, Opternative reserves the right to change or include new requirements as deemed appropriate in its sole discretion without providing additional notice.
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Learn more Details Below
Under this Agreement, Opternative agrees to provide the following healthcare and related services ("Services"):Opternative will provide: (1) access to its technology for you to self-administer a visual acuity and color vision test through use of the internet, and (2) the results of your eye test(s).Unless you are determined to be ineligible, or fail to provide Opternative with a prior prescription or any requested relevant information, Opternative will provide a licensed healthcare professional qualified to practice medicine or ophthalmology in your state to evaluate the results of your tests, perform a refractive eye examination and/or screening, and issue a vision or ocular prescription, including a prescription for corrective eyewear, if clinically necessary (“Prescription Services”).Opternative may share your service status and vision and ocular prescription with a qualified optician or retailer that you have engaged to dispense glasses or contacts, or to a qualified optician or retailer that directed you to Opternative via a custom link.Opternative may verify your most recent vision and ocular prescription with the healthcare provider that issued it.Opternative may use your medical information to present special offers to you from 3rd party vendors.Opternative will provide educational and related information on eye health.Opternative will provide a non-comprehensive list of available resources for you to receive an eye health exam and obtain corrective eyewear.Opternative will only perform some diagnostic or exam covering your eye health. Our exam measures your refractive error.Opternative will not provide any services for medical emergencies or urgent situations. IF YOU THINK YOU HAVE AN EMERGENCY, CALL 911 IMMEDIATELY.Your Responsibilities and AcknowledgementsYou agree that the Services will be used only for you, and that the identification information you have provided is accurate and truthful.You shall be responsible for providing accurate health, demographic, geographic and contact information.You agree to strictly follow all of the instructions provided by Opternative in your self-administration of the eye examination.You understand that Opternative's Services DO NOT include a comprehensive eye health examination.You agree to visit an optometrist or ophthalmologist at least every two (2) years to get a comprehensive eye health examination.You agree to follow the recommendations of Opternative's licensed healthcare professionals, who may recommend more frequent visits.You agree to update your contact information within two (2) days of any change.You agree to pay or be responsible for payment of the cost of the Services in accordance with this Agreement and Opternative's policies, as it may be changed from time to time.You understand and agree that Opternative may use your de-identified health information to perform research to improve the accuracy and efficacy of our technology.If asked, you agree to provide your most recent glasses or contact lens prescription and the contact information of the healthcare provider that issued the prescriptions.If asked, you agree to retake the Opternative Eye Exam again in part or in whole.You give Optimized Eye Care permission to contact your healthcare provider to verify your prior glasses or contacts prescription on your behalf.Service Acceptance and Informed ConsentYou have the legal right and ability to and agree to: (i) enter into this Agreement, (ii) use the Services for your personal benefit, and (iii) abide by the obligations in the Agreement. You acknowledge that you understand that Opternative's Services are provided through the use of electronic technology. You further acknowledge that you understand that the Opternative healthcare professional will NOT be in the same physical location as you at the time the Services are performed. Providing healthcare services through the use of electronic technology and the remote participation of healthcare professionals may be considered telehealth or telemedicine. Among others, the benefits of receiving healthcare services in this manner include improved access to healthcare professionals, convenience, and reduced cost.As with any medical or health service and generally in very rare cases, there are potential risks associated with the use of services through the use of electronic technology, including but not limited to:The information transmitted may not be sufficient to allow the healthcare professional to make an appropriate clinical decision.Delays in transmission, evaluation or treatment due to equipment or connectivity failure.Lack of access to your full medical history and/or condition due to the remote location of the healthcare professional.Breach of privacy of personal information due to a failure of security systems or protocols.Opternative's eye examination, like an in-person eye examination, is not perfect or absolute. You understand that while the Opternative eye examination is designed to assess refractive error, which shall be limited specifically to near sighted/myopia, far sighted/hyperopia, astigmatism, presbyopia, emmetropia, or any combination of these, the examination process is not perfect or absolute. As explained in greater detail on our website, www.opternative.com ("Site"), there is a statistical possibility that an examination may yield an inaccurate evaluation, which may result in the generation of uncomfortable or inaccurate corrective eyewear and the need for a patient to retake the refractive examination. An uncomfortable or inaccurate corrective eyewear prescription may cause eye strain, headaches, blurry vision, double vision, or overall general eye pain. You understand that if you experience any of the described adverse effects, you will immediately (a) remove the glasses or contacts causing this issue, (b) contact us at email@example.com, and (c) follow any recommendations we provide you for seeking additional care.You acknowledge and agree that you are making an informed decision to use the Services, and have been given all necessary and relevant information to make that decision. By entering into this Agreement and/or accepting the Services, you agree that:You are a patient of Opternative and are entering into a patient-provider relationship with the healthcare professional assigned to you by Optimized Eye Care, P.C.You may expect the anticipated benefits from the use of Opternative's Services, but no results can be guaranteed or assured.You could receive similar services from a local healthcare provider, but you are choosing to receive these services from Opternative through the use of electronic technology and a remote healthcare professional.You are giving permission for Opternative to send your service status and vision and ocular prescription to a qualified healthcare provider or retailer with appropriate authorization.You are giving permission for Opternative to share your service status and vision and ocular prescription with a qualified healthcare provider or retailer that you have engaged to dispense glasses or contacts.You are giving permission for Opternative to share your service status and vision and ocular prescription with a 3rd party that you designate or to a qualified optician or retailer that directed you to Opternative via a custom link.You are giving permission for Opternative to send your contact information, service status and vision and ocular prescription to a qualified retailer with appropriate authorization as part of the Opternative Vision Benefits program.You agree to receive email and text communications from Opternative based on your health information that may contain commercial advertisements or promotions for services or products from Opternative or a 3rd party with whom Opternative has a financial relationship and may benefit from your purchase of the service or product.You are giving permission (consent) to Opternative, and specifically Optimized Eye Care, P.C., to provide a refractive eye examination and/or screening, evaluate the results, and issue you a vision or ocular prescription, including a prescription for corrective eyewear, if clinically necessary.If you obtain a prescription for corrective eyewear, it is solely for your personal use. You agree to fully and carefully read all provided product information and labels and to contact us or a local optometrist or ophthalmologist if you have any questions regarding the prescription.You agree to fully and carefully read all provided product information and labels and to contact us or a local optometrist or ophthalmologist if you have any questions regarding the prescription.
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